FAQ
Find the answers to the most commonly asked questions here. Updated April 2026
Frequently asked questions
What can you expect when you place an order?
Each order is individual. With that, I strive to make sure you are getting a true custom from beginning to end. It starts with a request, a reply, and a conversation. I will share the design directly with you and once approved, keep you aware of the process and timeline.
How are the boards designed, built, and where?
I design the boards using Shape 3D software. I get the blanks cut locally in Huntington Beach. I can use a variety of foam densities and different methods for the core of the board. We will go over options, pro’s vs. con’s, and the process of how it is built without giving away the secret sauce. The boards are then delivered to Morro Bay where the process is turnkey until it is ready to be shipped.
How are boards delivered or shipped?
We have accounts with most major airlines and typically use Southwest, Alaska, Air Canada and a variety of Air Cargos to have the ability to ship to nearly any airport with airline travel.
DHL, FedEx, and UPS are always options.
Shipping is available throughout the U.S.A. including Puerto Rico and Canada.
International shipping is possible via air cargo. Customs and VAT taxes are the responsibility of the customer.
How long will this take?
Design process is dictated by the customer and his/her needs. Once the blank is set for cutting, expect 1-3 weeks depending how busy the CNC machines are running. The blank will need to be delivered. This is when the build lead time officially begins as the blank goes into production.
The lamination process from this point on is "approximately" 2-4 weeks. We aim for a 1 month turn around time from order to build completion, but it can take upwards of 6-8 weeks during the busy season. Your patience is appreciated. :)
Lead time varies constantly and I will always be up front on lead time.
We treat each board separately and seriously. We understand the excitement each customer has during this period. I promise you though, we will get the board to you before you know it. You will always be updated personally by me.
We appreciate your patience and busniess/support!
Are their warranties on the boards?
If there is a lamination issue at the decision of the laminator, 270 will resolve and repair. Refunds will not be given if a board cracks, breaks, delaminates, or otherwise fails due to rider abuse, care, heat exposure, or lack of being responsible. With over 30 years of experience building boards and using carbon fiber, our laminators will make that final decision. To date with our lamination, we have had a .02% rate of warranty work on our boards. At the end of the day, you are our customer and do what we can to make it fair, and right.
How much do the boards weigh?
Board weight depends on many factors. For a period within the sport of foiling, weight seemed to be “everything.” Foam densities determine a large part of the final weight. Additional items can add additional weight to each board including foot inserts and SUP handles. The good thing is, lamination schedule also determines a large amount of final weight, and we got this dialed for you. We are below or at industry weight standards and typically lower with a strength to weight ratio.
If it offers some reassurance, I personally pick up and feel the boards throughout the lamination and all our boards are a competitive weight; I would personally say lighter AND stronger than most in the industry.
Given we do not provide a pop out from overseas, we have the ability to always improve our recipes. We are always improving.
Important information! Please Read!
First, let's talk about HEAT. Due to our foam core and process, we advise strongly against leaving your board in a hot area, stored in a warm area without air flow, or in direct sunlight. Pure carbon finishes or colors which absorb heat can force excess heat inside the core which could result in a delamination of the carbon from the foam core. To counter this, take your board out and set it up when you are ready to ride.
Keep it in the wind/water and not in the dead heat on a summer day. Check the surface of the board and when it is getting warm, it is time to cover it up or at a minimum, remove from direct sunlight. This is not just for carbon, this can happen to any epoxy board. This is not a warranty issue.
Epoxy has a "post-cure" time. Typical post cure is about 30 days. This means during this time, the board is curing. :). We try our best to vacuum and let boards sit in an optimum temperature before specific additional coats are added to help with the curing process of the core lamination. Please keep this in mind if you are getting a board done quickly. Your board will continue to cure during a time period. Early riding and pounding on the board could result in a pressure ding, although through 100's of boards we have built, I can count on one hand where this was even noticeable.
These boards are custom. These are high performance builds you are receiving. Each board is custom designed/built. Carbon fiber is not indestructible! Carbon fiber also has a breaking point with abuse. By abuse, we mean physical contact with the ground, a paddle, a wing boom, or simply your body during a wipe out, etc. If you swing it into a wall, or hit a car door just right, yes it can crack.
With that in mind, treat your board with love. If you do "injure" your board, repairs are necessary and rather easy to do. Don't be bummed. We all ding boards. It is part of riding hard and shredding.
Lastly, these are not production boards out of a mold with multiple layers of materials which add weight. Our boards are extremely light and strong. They will last seasons, and we expect them to. Treat them with care and you will ride for seasons!
With the above in mind, extra patching with materials or a denser foam core option are always available for adding durability.
We have multiple lamination schedules based on your weight and desires. Please inquire.
What else
Shoot me a message if you have any other gripes or concerns!